Our policies

Orders are processed within 24 hours on working days. Lagos deliveries arrive in 1-2 working days; other states in 3-5 working days.

Delivery fees are calculated by zone at checkout. Orders above ₦150,000 ship free nationwide.

You will receive tracking details by email and WhatsApp when your parcel is dispatched.

You may request a return within 7 days of delivery for unused items in their original packaging.

Contact our team with your order number to arrange pickup. Return shipping is free for faulty or incorrect items.

Approved refunds are processed to the original payment method within 5-7 working days.

We collect only the details needed to fulfil your order: name, contact information and delivery address.

Payment details are handled directly by our payment partners and never stored on our servers.

We never sell your data. You can request deletion of your account information at any time.

Prices are listed in Nigerian Naira and may change without notice; the price at checkout applies to your order.

Product colours may vary slightly from photographs due to screen and lighting differences.

Orders may be cancelled before dispatch. Once shipped, the returns policy above applies.